1. saif
  2. Promote
  3. Monday, 19 May 2014
Dear Support,

I am a member with you as of today. I have tried to install the quickstart of 2 templates a few times in an attempt to overcome a problem with the installation of these 2 quickstarts.

The problem is that after uploading the quickstart zi file and extracting it into my domain root directory, then trying to run the:

http://www.domainname.com/administrator, I get nothing,

I tried to run: http://www.domainname.com/installation, I get nothing as well,

then I just type: http://www.domainname.com and I get 3 files on the screen among which is the quickstart zip file, the quickstart unziped file and a cgi-pin fil. I run the quickstart unziped file and I installed the template OK.

BUT, whenever I need to visit the site, the link:

http://www.domainname.com does NOT work,
the link that works ok is: http://www.domainname.com//bt_promote_v2.5.0_j3x_quickstart/

This is a real big problem as I can not distribute the name of my domain followed by (/bt_promote_v2.5.0_j3x_quickstart/)

I appreciate instructing me on how to install your quickstart templates perfectly. With all other vendors templates, I usually upload the zip quickstart file, unzip it into my root directory and the run:
http://www.domainname.com/administrator to install the quickstart nicely.

I look forward for your urgent reply
best regards
Saif Bitar
You do not have permission to view the content of this accepted answer.
Responses (9)

There are replies in this post but you are not allowed to view the replies from this post.
bonusthemes logo
Quick Ask
General Discussion
  1. 20 posts
  2. 0 subcategories
Pre-Sales Questions
  1. 15 posts
  2. 0 subcategories
Joomla! Templates
  1. 566 posts
  2. 39 subcategories
Quick Search
Recent Replies
Working hours

Business hours are:
08.00 a.m. to 16.00 p.m.

Monday to Friday.

Copyright © 2007-2019 Bonus Themes. All rights reserved.

BonusThemes.com is not affiliated with or endorsed by the Joomla Project or Open Source Matters.
The Joomla logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.