1. Juliya
  2. Pre-Sales Questions
  3. Saturday, 05 November 2016
Hello, dear developers!
Soon I'll have to renew my subscription, but I can't get to my dashboard and can't go to the support forum, looking at template. Button "Support" leads to an error page.
Please could you restore access to my dashboard, and the support forum.
Responses (3)
Accepted Answer Pending Moderation
Hello Juliya,
the problem with your account has been fixed.

Please, try to login and let me know if everything is ok.

Thank you.
  1. more than a month ago
  2. Pre-Sales Questions
  3. # 1
Accepted Answer Pending Moderation
Hello, Panos.
Yes, now I can log in to my dashboard and see when the deadline for subscriptions, and templates for download. Thank you very much, and I was very worried that can't get into my account.
However, on the products page, clicking on the details button of the template and moving to the support forum still have the error.
I hope in the future you will fix it. Thank you.
  1. more than a month ago
  2. Pre-Sales Questions
  3. # 2
Accepted Answer Pending Moderation
Hello Juliya,
However, on the products page, clicking on the details button of the template and moving to the support forum still have the error.

We have fixed this problem too. I think it's ok.

Please, check it.

Thank you.
  1. more than a month ago
  2. Pre-Sales Questions
  3. # 3
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